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Features and Settings
Premis at a Glance
SmartKey Re-Keying
Lights and Sounds
SecureScreen
™
System Alerts
Door Handing Process
Battery FAQ
Locking and Unlocking
With the Premis App
With the Touchscreen
Auto-Lock
User Codes
About User Codes
Mastercode
Adding a User Code at the Lock
Deleting a User Code at the Lock
Troubleshooting
Resetting the lock
Installation
Door Jamming and Door Handing
Touchscreen
Battery
Important Safeguards
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System Alerts
Note: Beeping will not be heard if the lock’s sound is muted.
X-pattern
Flashes 1 time with 1 beep
Incorrect user code entered.
Flashes 3 times with 3 beeps
No user codes programmed.
Programming timeout after 20 seconds.
Unsuccessful programming.
Flashes 15 times with 15 beeps
3 incorrect codes entered within 1 minute (you may re-enter code after 60 second touchscreen lockout).
Checkmark & Lock
Flashing
simultaneously
5 times with long continuous beep
Low battery.
Alternate flashing
5 times with long continuous beep
Door jammed while attempting to lock.
Beeping only
Lock beeps continuously
Tamper alarm sounds when cable is disconnected. Remove the battery pack, reconnect the cable, and reinstall the battery pack.