Kwikset App Frequently Asked Questions
How do I upgrade to the latest Kwikset App version?
Note: The location of this information may vary slightly depending on the version of iOS or Android you are using.
• Automatic Updating
Apple App Store
• Open Phone Settings > Tap App Store > Under “Automatic downloads” enable “App Updates”
Google Play Store
• Open Google Play Store > Tap Profile Icon > Tap “Settings” > Tap “Network preferences” > Tap "Auto-update apps" and enable automatic updates
• Manual Updating
Apple App Store
• Open Apple App Store > Tap Profile Icon > Under ‘Available Updates” > Look for “Kwikset” App > Tap “Update”
Google Play Store
• Open Google Play Store > Tap Profile Icon > Tap “Manage apps & device” > Tap “Updates available” > Look for Kwikset App > Tap "Update"
How do I check my current Kwikset App and/or Lock Firmware version?
• Check Kwikset App Version
Open Kwikset App > Tap Main Menu Icon > Look for App Version at Bottom of Menu
• Check Firmware Version
Note: Firmware Version may vary between locks if you have multiple locks
Open Kwikset App > Tap Lock Settings icon of the desired lock > Under “Information” section tap on “Device” to view the Firmware Bundle version
Which iOS and Android versions are supported?
• iOS: iOS 15 and up
• Android: OS 9 and up
How do I check my iOS and Android versions?
Note: The location of this information may vary slightly depending on the version of iOS or Android you are using.
• iOS
Open Phone Settings > Tap “General” > Tap “About” and look for the IOS version
• Android
Open Phone Settings > Tap “About phone” > Tap “Software information” and look for Android version