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How Do I Perform A Latch Calibration To Make The Key Easier To Turn on my Kevo Smart Lock?

For your convenience, we've created an easy to follow interactive guide. Below are the step-by-step instructions. Door handing instructions: Remove the battery cover. Remove the battery pack from the lock. While holding the Program button, reinsert the battery pack, then release the Program button. Press the Program button once more, and the lock will go through the door handing process. Reinstall the battery cover. Tags: Bolt jam, Key difficult to turn, Key resistance, handing process, calibration, latch calibration, latch issues, bolt issues, battery issues, battery drain

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How to calibrate my Kevo Smart Lock?

To calibrate your lock, please view our video Video Recalibrating your Kwikset Kevo Deadbolt Kevo’s inside/outside sensor is optimized to each phone and therefore we recommended to calibrate your new phone.

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I Am Trying To Manually Calibrate My Smart Device/Fob And Kevo Is Timing Out

If you are using a smart device, make sure that you are reading the entire set of instructions on the calibration page of the mobile app and that Bluetooth is turned on. Keep the device within Bluetooth range during the entire manual calibration process. When performing the calibration touch sequence, make sure you have your smart device in your front pocket. For best results, stand at an extended arm's reach from the lock and align your pocket to establish a clear line with the lock.If you are using a Kevo fob, follow the same guidelines used for a smart device.If you continue to have trouble, remove and reinsert the Kevo's battery pack to cycle power. If you are still experiencing issues, please call Kevo support.

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If Kevo Takes Multiple Attempts To Calibrate Manually, Will It Take Multiple Attempts To Unlock The Door?

Manual calibration is a one-time process for each device in your system, which enables Kevo’s inside-outside security feature. Once Kevo learns about your entryway and where you keep your device through calibration, locking and unlocking the door only takes one touch.

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What are the recommended positions to help achieve a successful manual calibration?

During manual calibration, always make sure to stand at an extended arm’s reach from Kevo and make sure your phone or fob has a clear line of sight to your lock. For best results, calibrate your device while it is in the empty front pocket of your pants. If calibration is unsuccessful in this position, try the following:Try repositioning your device within your pocketTake a step back or step to the sidePut your device in a different pocket (like your front shirt pocket)Hold your device in front of your pocketTurn slightly towards your door to give your device a more direct line of sight to your lockIf your entryway is at the top of a staircase, hold your device up so it aligns with the height of the lock

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What If I Have My Smart Device/Fob In A Different Location From Where I Manually Calibrated?

There is a cushion built into the manual calibration process for such an event. If your Kevo is not driving the bolt and the light ring is flashing magenta, your smart device/Kevo fob out of range, or your smart device is pinging but Kevo is not driving the bolt, Kevo thinks your smart device is inside. Position your smart device or Kevo fob closer to the lock and try again. If this continues to be a problem, recalibrate your Kevo with your smart device or Kevo fob in the place you most often carry it.Once your device has been successfully calibrated, you do not necessarily need to keep your device in the pocket in which it was calibrated. During normal operation, you may hold it in your hand, put it in another pocket, or keep it in a purse or backpack.Pocket: For best results during normal operation, turn toward the lock so that there is a clear line of sight between the lock and your device.Purse and backpack: For best results during normal operation, store your device in the outermost pocket of your purse or backpack and turn it toward the lock so that there is a clear line of sight between the lock and your device.

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Why might manual calibration take multiple attempts?

During manual calibration, Kevo is learning its surroundings and where you normally keep your device. Multiple attempts are important to give Kevo an accurate reading. If you get an unsuccessful manual calibration, it is recommended that you change your position on the next attempt.

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Why shouldn’t I manually calibrate my device while it is directly next to the lock?

Manually calibrating in this position can make the process even more difficult to obtain a calibration success. If you do complete manual calibration successfully in this close position, it will reduce your activation range and you will need to put your device directly next to Kevo when unlocking the door.

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Will Kevo Work If I Can’t Successfully Calibrate My Device Manually?

Kevo, 1st gen will still work with your device if you can’t calibrate it manually, but accepting an unsuccessful calibration is not recommended for security reasons. Your inside-outside security feature will remain disabled for your device, and your device’s activation range will be set to the approximate distance of your last calibration attempt. If you choose to skip calibration entirely, your device’s range will remain set at the default distance, which may extend both inside and outside your home. Skipping calibration will limit Kevo’s ability to prevent your door from being unlocked by an unauthorized user while your device is active and in motion* inside your home.*For additional security, your phones and fobs must be in motion to communicate with your Kevo lock. Each device will automatically go to sleep after approximately 30 seconds of being still and inactive. Phones must be running the Kevo app in the background in order to automatically return to sleep mode.

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