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Halo Touch Contemporary Fingerprint Wi-Fi Enabled Smart Lock

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Satin Nickel
Matte Black

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My "Date Range" or "Weekly Recurring" access codes stopped working on my Halo or Aura Lock after Dec 31st, how can I fix this?

If you are experiencing an issue with your "Date Range" or "Weekly Recurring" access codes not working please follow these steps: 1. Go to the Access Codes page, by clicking on icon from the Dashboard page. 2. Select and delete the User with the "Date Range" or "Weekly Recurring" access code. 3. Create a new User with the required access dates. The same code can be used. If you continue to experience an issue, please call us at 1-800-327-5625
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What devices are compatible with the Halo Touch smart door lock?

Compatible with iOS: iPhone 6 or later models running iOS 12 or higher Android: All Android phones supporting Bluetooth 4.2 or higher and running Android OS 8.0 or higher
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How do I install Halo Touch on my door?

Please follow the steps in the interactive guide or installation guide to install the lock: Interactive Guide - English/Spanish Installation Guide - English Installation Guide - Spanish
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How do I re-key the Halo Touch smart lock?

Please follow our Instructions to re-key your SmartKey lock.
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Does Halo Touch work with voice assistants such as Amazon Alexa or Google Assistant?

Yes, Halo Touch smart locks integrate with Amazon Alexa and Google Assistant. View instructions to enable Amazon Alexa here. View instructions to enable Google Assistant here.
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Answer
How do I Enable and Disable Secure Mode using the Kwikset App?

Click here to view instructions.
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How do I change the lock settings using the Kwikset App?

Click here to view instructions.
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Answer
How do I create my first home using the Kwikset App?

Click here to view instructions.
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Answer
How do I create additional homes using the Kwikset App?

Click here to view instructions.
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Installation Video

Interactive Guides

Interactive Guide
Halo Touch Installation Guide

This step-by-step guide will walk you through the process of installing Halo Touch, ensuring proper performance, setup, and noting common issues.
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