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 My "Date Range" or "Weekly Recurring" access codes stopped working on my Halo or Aura Lock after Dec 31st, how can I fix this?

If you are experiencing an issue with your "Date Range" or "Weekly Recurring" access codes not working please follow these steps:

1. Go to the Access Codes page, by clicking on Screenshot 2024-01-19 112830 icon from the Dashboard page.
2. Select and delete the User with the "Date Range" or "Weekly Recurring" access code.
3. Create a new User with the required access dates. The same code can be used.


If you continue to experience an issue, please call us at 1-800-327-5625