Related Answers

• Answer

  What do I do if I forget my mastercode on my Powerbolt 2?

  If you do not have the master or user code you may do a factory reset on the unit to program a new master code into the lock. The link provided will guide on how to factory reset the lock and program the lock. Click here.

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• Answer

  Can I get a replacement for the key pad buttons or screws on my Powerbolt 2?

  Kwikset covers their locks under a Limited Lifetime Warranty. For assistance in parts for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625.

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• Answer

  What Happens If I Forget My User Code for my Powerbolt 2?

  You can make guesses, but each three consecutive failed attempts will result in the Powerbolt 2 locking out for 60 seconds.If you forgot your user code, there are two options:1. Add new user codes.2. Reset Powerbolt 2 to factory settings to clear existing user codes and add new ones.

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• Answer

  On my Powerbolt 2, the lock cannot be locked or unlocked by the keypad.

  Make sure the lock is programmed with at least one User Code and that the User Codes are not disabled. If needed, restore the lock’s default settings.

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